Dealership Communications, Powered by WebFones AI
WebFones brings calls, messaging, and AI together in one platform—helping customers get answers, explore inventory, schedule service, and connect with the right person across every conversation.
Built for Dealerships Today.
Ready for Tomorrow.
WebFones is first and foremost a reliable VoIP phone system built for automotive dealerships—and if that’s all you need, we do that exceptionally well.
But WebFones can take your dealership further. It combines calling, messaging, AI, and intelligent tools to help customers reach the right department, turn conversations into valuable dealership knowledge, and keep your team ready for every opportunity.
Your business phone system powered by WebFones AI.
Stay Connected—
At Your Desk or On the Lot
WebFones Voice connects desktop apps, mobile devices, and traditional phones in one system—so your team can stay responsive and keep business moving from anywhere.
Fair call distribution. Better customer relationships.
Put Check-In on every salesperson’s desktop and phone, and the scramble for phone ups is over. Reps check in when they hit the floor, new callers rotate fairly across everyone who’s there, and returning customers go straight back to their salesperson — without costing anyone a turn.
- 1
Check in on the floor
Reps tap Check In when they arrive. It only works from the dealership’s network, so new calls go to people who are actually at the store.
- 2
New callers rotate fairly
Every new phone up goes to the next salesperson in the round-robin. No grabbing the line, and no arguing over whose up it was.
- 3
Returning customers reconnect
Check-In remembers who each caller spoke with and sends them back to that salesperson, outside the rotation.
- 4
Check out, and calls stop
Heading out on a delivery or done for the day? Check out, and calls stop ringing your extension until you’re back.
With Check-In
- Every phone up rotates fairly across the salespeople on the floor.
- Calls only reach reps who are checked in and at the store.
- Returning customers reconnect with their salesperson, and nobody loses a turn.
- “On the floor now” shows managers who’s covering, and since when.
When every salesperson has Check-In, your phones run like your floor: fair, organized, and accountable.
WebFones Teamwork,
A Superpower for Your Dealership
Every app your store needs, working together.
WebFones Teamwork brings email, chat, video meetings, calendars, files, documents, spreadsheets, and Check-In into WebFones Voice — for sales, service, parts, and the office, on desktop, mobile, and the web.
Every app shares the same customer contacts, calendars, and files, with WebFones AI built in throughout. Trade the patchwork of Microsoft 365, Google Workspace, Teams, and Zoom for one connected workspace — and keep your customer data in your dealership, not with Big Tech.
Explore WebFones Teamwork for Dealerships →
Full CRM Integration
WebFones offers full CRM integration with VinSolutions and DriveCentric — so calls, messages, and conversation details flow straight into the platform your team already works in.
Using a different CRM? Our custom API connects WebFones to virtually any platform.
A Switchover Without the Disruption
We build and test your new WebFones system alongside your existing phones, so your current service keeps working until the new system is ready.
Build
Phones, users, routing, mobile apps, and AI services are configured in advance.
Install & Test
New phones are installed and verified before anything changes.
Forward Calls
Calls are routed to the new system while your existing numbers remain in place.
Port Numbers
Once everything is confirmed, your numbers move to WebFones to complete the transition.
Your published phone numbers never change.
Smarter Tools for Every Interaction
Tools that keep conversations moving, teams aligned, and opportunities from slipping through.
WebFones AI
AI-powered call insights that help managers stay on top of conversations, follow-ups, and revenue opportunities.
Learn moreCRM Integration
Keeps call history, summaries, and recordings connected to your CRM for better visibility and smarter follow-ups. DriveCentric, VinSolutions, and others supported.
Advanced Call Routing
Menu-driven call flows with queues, ring groups, and escalation rules that adapt by time, schedule, or availability to keep calls moving until they’re answered.
Integrated Audio & Paging
Integrates external music sources with phone-based paging and automatic audio ducking for clear announcements.
Voicemail Transcription & Summaries
Turns voicemails into clear, readable summaries so important details don’t get buried or missed.
Desktop & Mobile Apps
Native desktop and mobile applications give sales teams the flexibility to take calls anywhere—without missing important conversations.
Support That Answers.
Reliable technology backed by a support team that’s there when you need them.
Why Dealerships Choose WebFones
WebFones includes features designed to support dealership
sales and service workflows.
We Speak Your Language
- We understand floor traffic vs phone-ups
- We know why Saturdays are chaos
- We understand BDC metrics matter
- We know service retention drives profits
- We equip your sales team to never miss a lead
Built for Growth
- Built-in FTC Safeguard Rule Compliance
- Add users seamlessly as you grow
- Same platform for multiple locations
- No enterprise minimums or volume tiers
Seamless Dealership CRM Integration
- VinSolutions
- Drive Centric
- Tekion
- WebFones CRM
Your Data Stays Yours
- Import and export your CRM data anytime, no fees
- Port phone numbers out anytime, no penalties
- You’re Never Locked In
- All call recordings come with you
Future-Proof Technology
- Automatic updates, no manual installs
- New features added at no extra cost
- Works from anywhere: office, home, or road
- Fully redundant technology to mitigate downtime
Support That Understands Urgency
- Live phone support (not ticket systems)
- Average response time: under 5 minutes
- Escalation path to engineers if needed
- After-hours emergency support available
One phone system.
Every conversation, informed.
Get started today. Routine calls get handled accurately; the calls that need a person get there fast, with the full story already in place.
WebFones gives you that clarity.
No contracts · Cancel anytime